Terms & Conditions

- The smallprint -
  • All classes must be paid in advanced at the time of booking online, over the phone or at the reception.
  • Classes start on time, no late admissions! Please sign in at reception at least 5 minutes before the start of the class to ensure you can attend the class.

Class passes

Drop-Ins

  • 60 minute, 75 minute and 90 minute classes.
  • Valid 12 months from purchase date.
  • Concession of 20% available for students, OAP and unemployed with valid documentation.
  • Non-refundable except for medical reasons and with proof of medical certificate.

Lumi Love Drop-In

  • Valid for Lumi Love Classes only.
  • Valid 30 days from date of purchase.
  • Non-refundable.
  • Non-transferable.
  • No concessions.

Class Passes

  • 5 class pass – valid for 12 months from purchase date.
  • 10 class pass – valid for 12 months from purchase date.
  • May be used for Lumi Love Classes.
  • Concession of 20% available for students, OAP and unemployed with valid documentation.
  • Special pass deals cannot be extended.
  • Non-refundable except for medical reasons and with proof of medical certificate.

 Cancellations:

  • Classes cancelled up to 3 hours before the start of the class will be refunded in full to your pass. Drop-in payments will be given as credit.
  • Classes cancelled less than 3 hours before the start of the class and no shows will be charged to your pass.
  • Non-refundable, except for medical reasons and with proof of medical certificate.

Unlimited passes

Intro special – 3 weeks

  • 21 consecutive days of unlimited yoga.
  • Activates on first date of use.
  • Only valid for students that have not practiced at Lumi Power Yoga before.
  • In the event that the same person signs up for two intro offers, only the first will be recognized. The second purchase can be used as credit towards any other classes (except pregnancy and post-natal yoga) at Lumi.
  • Not valid for Lumi Love Classes.
  • Cannot be purchased after a regular drop-in class.
  • Includes a 20% discount for one Basics Workshop held regularly at Lumi.
  • Non-transferable.
  • Non-refundable except for medical reasons and with proof of medical certificate.
  • No concessions.

Unlimited 30 Days

  • 30 consecutive days of unlimited yoga.
  • Valid for Lumi Love Classes.
  • Activates on first date of use.
  • Non-transferable.
  • Non-refundable except for medical reasons and with proof of medical certificate

Monthly Unlimited – 3 Months Contract

  • Minimum contract duration of 3 consecutive months.
  • After the first three months the contract turns into a monthly rolling contract.
  • Can be frozen once in a 12 month period free of charge for up to 2 weeks. Any additional suspensions are charged at £25 per suspension for up to 1 month at a time. Requests to freeze the pass need to be made in writing via email to info@lumipoweryoga.com no less than 14 days prior to the suspension.
  • Monthly contract can be cancelled in writing 14 days prior the the next payment date.
  • Valid for any classes (except pregnancy and post-natal).
  • 10% off workshops, privates and massages.
  • 1 guest pass each month.
  • Non-transferable.
  • Cannot be shared.
  • Non-refundable except for medical reasons and with proof of medical certificate.
  • No concessions.
  • If the credit/debit card or direct debit account payment fails to authorise for any reason, a £25 late fee will apply in the case of failed or delayed authorisation. The service will be deactivated if the account becomes more than 30 calendar days late.

Cancellations:

  • Cancellations can be made up to three hours prior to the class without charge.
  • For class cancellations within three hours before the start of the class and no shows, a penalty fee of £5 is charged in the event that the class is full and we are unable to give your space away.
  • If you late cancel or do not show up for a class more than 3 times per month, the full drop in rate is charged for each further late cancel or no show to prebooked classes.

Special offers

Lumi Power Yoga reserves the right to make special offers to targeted client groups. These passes are non-transferable and concessions do not apply. Please refer to the specific terms and conditions for such passes.

Midsummer Monkey Madness – 10 Class Pass for £89 (£41 off!)

  • Valid 4 months from first date of use.
  • Must be activated within two months of purchase.
  • Classes start on time, no late admissions! Please sign in at reception at least 5 minutes before the start of the class to ensure you can attend the class.
  • Classes cancelled up to 3 hours before the start of the class will be refunded in full to your pass.
  • Classes cancelled less than 3 hours before the start of the class and no shows will be charged to your pass.
  • No concessions.
  • Non-transferable.
  • Non-extendable.
  • Non-refundable except for medical reasons and with proof of medical certificate.

Midsummer Monthly Unlimited – 30 Days Unlimited for £99 (£36 off!)

  • Valid consecutive 30 days from first date of use.
  • Must be activated within ONE month of purchase.
  • Classes start on time, no late admissions! Please sign in at reception at least 5 minutes before the start of the class to ensure you can attend the class.
  • Cancellations can be made up to three hours prior to the class without charge.
  • For class cancellations within three hours before the start of the class and no shows, and in the event that class is full the space reserved by cannot be given away, a penalty fee of £5 is charged.
  • If you late cancel or do not show up for a class more than 3 times per month, the full drop in rate is charged for each further late cancel or no show to prebooked classes.
  • No concessions.
  • Non-transferable.
  • Non-extendable.
  • Non-refundable except for medical reasons and with proof of medical certificate.

Workshops

  • Workshops must be prepaid in full at time of booking.
  • Credit is valid only for the workshop booked.
  • Workshops credits are transferable to other yogis but not to other workshops.
  • Non-refundable except for medical reasons and with proof of medical certificate.
  • No concessions.

Appointments for Massages and Private Classes

One Off Appointments

  • Appointments subject to availability.
  • Cancellation policy below applies.
  • Valid 12 months from purchase date.
  • Transferable.
  • Members on the 3 months unlimited Contract and 1 Year Pass receive a 10% discount.
  • No concessions.

Massage Packages of 3 Treatments

  • Appointments subject to availability.
  • Cancellation policy below applies.
  • Valid 12 months from purchase date.
  • Non-Transferable.
  • No further membership discounts apply.
  • No concessions.

Private Yoga Packages of 3 Classes

  • Appointments subject to availability.
  • Cancellation policy below applies.
  • Valid 12 months from purchase date.
  • Non-Transferable.
  • No further membership discounts apply.
  • No concessions.

Cancellations for Massage Appointments and Private Yoga Classes

  • Cancellations must be made at least 12 hours prior to the appointment.
  • For cancellations up to 48 hours prior to the appointment, a full refund applies.
  • For cancellations up to 24 hours prior to the appointment a 50% refund applies.
  • For cancellations up to 12 hours prior to the appointment a 25% discount applies.
  • For cancellations less than 12 hours prior to the appointment no refund applies.

Retreats

  • A non-refundable deposit is required to secure your space.
  • Payment in full must be made at least 4 weeks before the start of the retreat.
  • Early bird rates available, please refer to the terms and conditions specific to the retreat you plan to attend.
  • Non-refundable except for medical reasons and with proof of medical certificate up to a week before the start of the retreat.
  • No concessions.
  • Lumi Power Yoga recommends setting up your own travel insurance. Lumi Power Yoga is not responsible for any health or travel issues encountered.

Teacher Trainings

  • Participation is subject to successful application.
  • For the application deadline please check the terms and conditions specific to the teacher training you plan to attend.
  • A non-refundable deposit is payable on approval of application to secure your space.
  • The full course fee is due at least 2 weeks prior to the start of the training.
  • Early bird rates are available. For details on deadlines and payment requirements please check the terms and conditions specific to the teacher training you plan to attend.
  • Fees are non-refundable except for medical reasons and with proof of medical certificate.
  • No concessions.

Gift vouchers

  • Lumi Power Yoga gift vouchers can be used for services and products offered at Lumi Power Yoga.
  • Valid one year after issue date.
  • No refunds.
  • No exchange for cash or credit.

Products

  • Refunds and returns only apply to unopened and unused items in their original packaging within 14 days of purchase.
  • A full refund or credit can be given for items returned within 14 days of purchase.
  • If the item is damaged, please return within 14 days of purchase for an exchange.
  • No refunds or credit for returns after 14 days of purchase.
  • Shipping charges will be added to the price of items and will be stated in the final price.

Payment

We accept cash and card payment. Minimum card payment is £5. Lumi Power Yoga is not responsible for any fees, charges or exchange rates levied by individual financial institutions or card issuing companies.

NETBANX By Optimal Payments

Use of website

By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Intellectual property rights

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download and print pages or other content from the website, provided that:
(a)   you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system.
(b)   you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

Parts of our website are password protected. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. Lumi Power Yoga takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the triyoga website you accept the inherent security implications of dealing online and will not hold Lumi Power Yoga responsible for any breach of security unless such breach has been caused by Lumi Power Yoga’s negligence.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

GENERAL

Cancellations of classes or workshops

  • In the unlikely event that Lumi Power Yoga needs to cancel a workshop,  full credit or a full refund is given.
  • In the unlikely event that Lumi Power Yoga needs to cancel a class on short notice within 24 hours, full credit is given.
  • Lumi Power Yoga reserves the right to change the schedule of classes and remove and add classes to the schedule. In addition, Lumi Power Yoga may cancel classes or close the studio for special events, necessary repairs, and holidays.

 

Personal belongings and Safety

  • Neither Lumi Power Yoga, nor its employees or agents shall be liable for any loss, damage or theft of any property (including bicycles) brought onto or left outside the premises. For security reasons members may take personal belongings and valuables into the yoga and treatment rooms.
  • Lumi Power Yoga reserves the right to refuse admission to the Studios.

Fitness and Health

  • Some of our classes, workshops and trainings at Lumi Power Yoga take place in a heated room. Each member agrees to familiarise themselves with what classes involve prior to assessing whether they are fit to participate in a class. Members should refer to the Website or speak to a member of staff for further information.
  • Lumi Power Yoga staff are not medically trained and are therefore not qualified to assess whether the member or any guest is in good physical condition and/or that the member can engage in any exercise without detriment to the member’s health, safety, comfort or physical condition. Please however notify your teacher of any health issues prior to the start of the class.
  • Members are advised not to undertake physical activities without first seeking medical advice if they have concerns over their physical condition. By taking part in classes, workshops and trainings held at Lumi Power Yoga members agree that they know of no medical or other condition why they should not be capable in participating in the excercises offered by Lumi Power Yoga, and that these would not be detrimental to the Member’s health, safety or physical condition.
  • The Studio reserves the right to refuse access to any member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
  • Members shall not use  Lumi Power Yoga facilities if they are suffering from: low/high blood pressure and/or cardiac irregularities, any infectious or contagious illness, disease or other ailment where there is a risk, however small, that such ailment may be detrimental to the health safety, comfort or physical condition of the other members. If there is any doubt, the member should consult their doctor. Members must notify the Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studio.
  • Members are required to follow the instructions of the teacher at all times.

PRIVACY POLICY

To assist us with improving the service we offer to you we may ask you to provide us with personal details such as your name, email and postal address. We may use this information for the purposes of providing, monitoring, assessing and marketing Lumi Power Yoga. We may also use your personal information to inform you of information, new features, offers, services, and products from Lumi Power Yoga from time to time. If you do not wish to receive information regarding offers and studio news, you can opt out from our newsletter at any time.

For use the system MindBodyOnline for storing your contact details and processing online transactions. MindBody Online encodes your card and contact details to ensure their safe transfer to us. Card details you store on your account for online payments are not visible to us and we do not save your card details.

Lumi Power Yoga reserves the right to take audio, photo and video recordings in the studio and during classes. Lumi Power Yoga holds the full rights and rights to use such recordings for print and online marketing of Lumi Power Yoga. Lumi Power Yoga will endeavour to inform participants when such recordings are made.

We will not sell, share, rent or otherwise distribute any personal information to third parties.

Any information supplied by you to us via this web site will only be used in accordance with the Data Protection Act 1998.

This privacy policy does not apply to any web sites accessible via hyperlinks contained in this web site.

VARIATION

Lumi Power Yoga reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studios and/or the conduct of Members. This includes but is not limited to the right to amend class times and teachers, cancel classes and amend the pricing structure at its discretion. Lumi Power Yoga will endeavour to give notice of such changes as is reasonably practicable. Any such changes will be published on the website and, until revoked, are binding on members. Please check this page regularly for the most recent updated version.

Lumi Power Yoga Ltd.
121 King Street
Hammersmith W6 9JG
Tel:0208 846 8504
E-Mail: Info@lumipoweryoga.com